Terms and Conditions
Last updated: October 2026
1. Acceptance of Terms
By accessing or using the IAKA Travels website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Services
IAKA Travels provides travel planning services including tour packages, flight ticketing, hotel accommodation, and visa assistance. All services are subject to availability and confirmation by our team.
3. Bookings and Payments
All bookings are subject to availability and are confirmed only upon receipt of payment or a deposit as agreed with our team. Prices are quoted in the currency specified and are subject to change until a booking is confirmed.
4. Cancellations and Refunds
Cancellation policies vary depending on the package, hotel, and airline involved. Please review the specific terms for your booking with our team before confirming. Refunds, where applicable, will be processed within a reasonable timeframe.
5. Visa Services
IAKA Travels provides visa assistance and guidance. However, visa approval is at the sole discretion of the relevant immigration authority. We do not guarantee visa approval and are not liable for any costs arising from a visa refusal.
6. Liability
IAKA Travels acts as an agent for hotels, airlines, and other service providers. We are not liable for any loss, damage, injury, or inconvenience arising from the services of third-party providers. We strongly recommend that all travellers obtain comprehensive travel insurance.
7. Accuracy of Information
We strive to ensure all information on our website is accurate and up to date. However, we do not warrant the completeness or accuracy of any information and reserve the right to make changes without notice.
8. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Indonesia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Jakarta.
9. Contact
For any questions regarding these Terms and Conditions, please contact us at [email protected] or via WhatsApp at +62 895 3293 94346.